What it does
- AI voice agent. Answers inbound calls around the clock in the business's own voice.
- Lead qualifier. Asks the questions a receptionist would, and records the answers against the lead.
- Auto-scheduling. Books the appointment during the call instead of promising a callback.
- SMS follow-up. Texts the caller afterwards, and chases the ones who did not book. Built; switched on per client once their texting number is live.
- Emergency routing. Recognises an urgent job — a burst pipe, no heat in winter — and gives the caller the emergency number the business has set, to ring straight away, rather than scheduling it for next week. It does not transfer the call.
- CRM sync. Every call, lead, appointment and follow-up in one place, with the recording and transcript attached.
- Knowledge base. The receptionist answers from the business's own warranty terms, brands serviced and policies.
- Appointment reminders and crew notices. Reminds the customer before the visit and tells the crew when a job is booked.
- Review requests. Asks for a review automatically once the job is marked done.
- AI Operator. Edits the receptionist and runs tasks on the owner's behalf, from the dashboard.
- Insights, competitor and marketing analysis. Reads what the calls and the market are saying, and reports it.
- Content Studio. Drafts marketing content from what the business actually does.
- Local SEO review. Reads the business's live site and reports what is costing it local search.
Plans
Four plans. Each one adds to the one before it, and every plan is booked through the same demonstration call.
- Foundation. The AI receptionist itself: setup done for you, 24/7 answering, qualification and auto-booking, and your own CRM dashboard.
- Growth. Everything in Foundation, plus a knowledge base, appointment reminders and crew notices, automatic review requests, the AI Operator, deep insights with competitor and marketing analysis, and a daily brief by email.
- Scale. Everything in Growth, plus live transfer to a person, the local SEO review, priority setup and a direct line for changes. For operations running several crews.
- Custom. A support system for online stores, where most of the inbox is “where is my order”. Scoped to the operator on a discovery call rather than sold off a menu: a fixed build fee that covers the first month, then monthly after that, both quoted once the volume is known. Aimed at operators running several stores.
Who it is for
Home services and trades first: HVAC, plumbing, electrical and field services. Also clinics, salons, spas, gyms, restaurants, retail, law and accountancy practices, consultants and agencies — any business that books appointments and loses work when nobody can pick up.
The Custom plan is for a different business entirely: ecommerce operators, typically running more than one store, whose support load is order-status questions rather than phone calls.
Pricing
Quoted per business after a short call, because it depends on call volume and the number of locations. There is no public price list, for any of the four plans.
Where we are
Dublin, Ohio, working with customers across the United States remotely. There is no walk-in storefront.