AI Receptionist for Roofing Companies
Storm work arrives all at once and disappears just as fast. The roofer who answers during the storm books the fortnight; the one who returns calls on Monday finds the work already done.
See it answer a callWhy roofers lose the call
A storm generates a week of work in one afternoon, and every roofer in the county is up a ladder while their phone rings out. Answering during the storm is the whole margin.
What it asks a roofing caller
Beyond the name, address and callback number it takes on every call, it asks:
- Whether water is coming into the property right now
- Whether anything is loose above a road, footpath or neighbouring property
- The roof type and how many storeys
- Whether it is an insurance claim
What it treats as urgent
an active leak into the property, storm damage, tiles or slates down, anything hanging over a road or footpath — flagged immediately rather than dropped into tomorrow's calendar.
Material hanging over a public footpath is treated as urgent regardless of the state of the roof, because that is a hazard to somebody who is not your customer.
What it does on every call, whatever the trade
- Answers on the first ring, day or night, including while a crew is on a job.
- Says the call is recorded before anything else — every call, every state.
- Takes the caller's name, the service address, and a callback number in case the line drops.
- Offers a specific day and time rather than asking “when suits you”.
- Never invents a price. If you have not given us pricing, it says the technician confirms on site.
- Writes the call, the transcript and the summary into a dashboard you log into.
What it will not do
It does not make outbound calls. It does not dispatch, take payment, or commit you to anything beyond an appointment slot. It does not invent a price, a warranty, a certification or a review. If it does not know something it says somebody will call back, and takes the number.
Questions roofers ask
Can it book scaffolding or access?
No. It asks the storeys and the roof type so you can price access before you go, but it books an appointment and nothing else.
Does it handle insurance work?
It asks whether it is a claim and records the answer, because that changes the paperwork and the timeline. It does not deal with the insurer.
What about calls in the middle of a storm at 2am?
It answers them. That is the hour this earns its money.
See it on your own calls
A demo is a real call: you ring the number and hear it handle the sort of job you get, then read the transcript it wrote.
Book a demo